INFORMATION ON THE PROCESSING OF PERSONAL DATA
of visitors of Hotel Veronesi's websites for the protection of personal data pursuant to article 13 of the EU General Data Protection Regulation (GDPR) 2016/679.
Pursuant to Regulation (EU) 2016/679 (hereinafter the "Regulation"), this note describes the methods for processing the personal data of users who visit the following Hotel Veronesi websites (hereinafter "Hotel Veronesi"):
This information does not apply to other websites and domain names, pages or external online services that are accessible via hyperlinks posted on our website; but only apply to the portal and the domain names specified here for which this information was created.
Visiting the websites listed above may result in the processing of personal data related to identified or identifiable people.
LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
The personal data given on this page are processed by Hotel Veronesi, as they are necessary for the execution of orders and inquiries from customers to carry out the requested activity and in any case in connection with the exercise of their services. More specifically, the treatment is necessary for the execution of contracts (stays) in which the interested parties (guests) are involved, for carrying out the associated pre-contractual procedures (reservations) and for the treatment to fulfill the tax obligations to which the Company is the subject. Legality Article 6 of the Regulation, conditions (b) and (c).
TYPES OF DATA PROCESSED AND PURPOSE OF THE PROCESSING
The computer systems and software procedures which run this website acquire, during their normal operation, some personal data the transmission of which is implicit in Internet communication protocols.
This category of data includes IP addresses or domain names of computers and terminals used by users, addresses in URI/URL identifiers (Uniform Resource Identifier/Locator) of the requested resources, the time of the request, the method used to the submit the query to the server, the file size obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the operating system and the user's computer environment.
This data, necessary for the use of web services, is also processed for the purpose of: obtaining statistical information on the use of services (most visited pages, number of visitors per hour or day, geographical areas of origin, etc.) and monitoring the proper operation of the services offered.
Browsing data does not persist for more than seven days and is deleted immediately after its aggregation (except in the case of the need to verify criminal offenses by the judicial authorities).
Data communicated by the user
The optional, explicit and voluntary sending of messages to the Hotel Veronesi contact addresses, as well as the completion and forwarding of the forms present on the websites in question, result in the acquisition of the sender's contact details, necessary for a reply, as well as all personal data included in the communications.
Specific information will be published on Hotel Veronesi's websites for the provision of certain services.
Cookies and other tracking systems
We do use non-persistent session cookies strictly limited to what is necessary for the safe and efficient browsing of the websites. The storage of session cookies in the terminals or browsers is under the control of the user, where on the servers, at the end of the HTTP sessions, information about the cookies remains recorded in the service logs, with storage times no longer than seven days like other browsing data.
The user of the data collected following the consultation of the websites listed above is Hotel Veronesi, and in accordance with Article 28 of the Regulation, Hotel Veronesi is the data controller.
The personal data collected is also processed by the Hotel Veronesi staff which operates on the basis of specific instructions provided regarding the purposes and methods of the processing itself.
RIGHTS OF THE DATA SUBJECTS
RIGHT OF COMPLAINT
Data subjects who believe that the processing of their personal data carried out through this website is in violation of the provisions of the Regulations have the right to lodge a complaint with Hotel Veronesi, as provided for by Art. 77 of the Regulation, or to take appropriate legal actions (Art. 79 of the Regulation).